Shipping Policy
At Brand Street 500, we strive to deliver your orders safely and on time. This Shipping Policy explains our delivery process, timelines, and charges.
1️⃣ Shipping Coverage
We currently ship across India, ensuring that our customers in both metropolitan and regional areas can enjoy our products.
2️⃣ Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
3️⃣ Delivery Time
- Standard delivery takes 3–7 business days, depending on your location.
- Remote areas may take longer than usual due to courier limitations.
4️⃣ Shipping Charges
- We offer free shipping on orders above a specified amount (update threshold).
- For orders below that amount, a nominal delivery fee will apply, shown during checkout.
5️⃣ Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery status.
6️⃣ Delays
While we make every effort to deliver on time, unforeseen delays (like natural calamities, strikes, or courier issues) may occur. We will promptly notify you of any delays.
7️⃣ Failed Deliveries
If delivery attempts fail due to an incorrect address or unavailability, the order may be returned to us. Additional charges may apply for re-delivery.
8️⃣ Damaged or Lost Packages
If your package arrives damaged or is lost during transit, contact us immediately. We will arrange a replacement or refund as per our policy.
9️⃣ Contact Us
For shipping-related inquiries:
- 📱 Phone: 9398149682
- ✉️ Email: brandstreet500@gmail.com
- 📍 Address: St. Mary’s School Opp, PP Rd, Housing Board Colony, Bhimavaram, Andhra Pradesh 534210